If your sinks are backed up or you have a puddle in your shower, you may need drain cleaning and repair. However, with so many local plumbing repair companies, knowing which ones are reputable is difficult. Fortunately, there are a few factors you can consider to identify whether a company is worth your time. This article provides a step-by-step guide to finding and identifying the right plumbing repair company for your drain cleaning needs!

Look for Years of Experience

A reliable plumbing company will have many years of experience under its belt. During this time, they’ll have experienced many different drain cleaning scenarios, encountered various problems, and become comfortable with varied tools, allowing them to provide more personalized plumbing repair services. Don’t waste your time with new or inexperienced plumbing repair companies. Invest in experienced professionals instead!

While you’ll want to check the number of years a drain cleaning specialist has been in business, it’s also helpful to see if they have more time in residential or commercial properties. Choose the company with the experience that closely matches your property and plumbing type to ensure a high-quality experience with drain cleaning and repair. 

Read Reviews and Testimonials

The best way to peek into what working with a given plumbing specialist will be like is to read previous customers’ experiences. Check their website, social media profiles, Google reviews, and other third-party sources like Yelp for insights into a plumbing repair company’s quality, customer service, and repair longevity. A majority of positive reviews strongly indicate that this company is worth your trust — and your dollar!

Testimonials are also helpful, but these are often a tailored selection of positive reviews on a company’s website. While they provide helpful information, they shouldn’t be relied upon solely for insight. Collect reviews from various sources to ensure you have a clear, comprehensive picture of a plumbing company’s quality.

Verify Licensing and Certification

Before scheduling drain cleaning and repairs with any company, check that they have all necessary local and state licenses. These documents verify that this company operates within state regulations meets safety qualifications. The last thing you want is to hire an unlicensed company only for them to cause more damage to your plumbing system.

Professional certifications are just as necessary, reassuring customers that a plumbing repair company follows industry guidelines and best practices. Licensing and certifications clearly indicate a company’s quality and professionalism. Eliminate all plumbing companies that don’t have these qualifications or are cagey about details.

Check Their Availability and Responsiveness

While technical qualifications are important, don’t forget to assess customer service quality. Pay attention to how responsive a plumber is to your initial messages. If communication is slow or inconsistent, this is a good indicator of how their drain cleaning and repair services will be. Alternatively, a company that responds quickly is likely to provide satisfying services. This is especially important if you’re looking for emergency plumbing maintenance.

Ask for a Detailed Estimate

Different companies invoice in various ways. Some provide a flat rate, while others prefer hourly billing. Regardless of their preferred method, what matters is whether they offer a detailed estimate or not. A reliable plumbing repair company won’t hesitate to provide transparent estimates that outline labor, material, and other relevant costs. This is essential for maintaining trust and preventing unpleasant surprises post-repair.

If you need a trustworthy plumbing specialist, look no further than ProFlo! Our licensed and certified plumbing company provides detailed estimates and exceptional drain cleaning and repair services. Call us today at 951-694-1300 or contact us online for a free estimate.