ProFlo Murietta is extremely proud to announce that we are now a Carrier Factory Authorized Dealer! Being a Carrier Expert means that we’ve consistently proven ourselves to have intensive training, full customer satisfaction, and a willingness to go the extra mile. Carrier Factory Authorized Dealers aren’t just dealers that sell and service Carrier products. Rather, they must consistently meet rigorous standards set out by Carrier in order to qualify for and maintain a factory endorsement.
What is a Factory Authorized Dealer?
The Carrier Factory Authorized Dealer program isn’t just a badge for our website. It’s a longstanding program that carefully assesses a company’s service, skills, and integrity, ensuring that it reflects the vision and values exemplified by Carrier. To become a Factory Authorized Dealer requires a close commitment to high-quality repairs, exceptional customer service, and constant training. Carrier’s program aims to improve business practices on all levels and improve customer satisfaction with the Carrier brand overall by holding authorized dealers to a gold standard.
How did we become a Factory Authorized Dealer?
The first step to becoming a Carrier Expert is to participate in extensive factory training on all aspects of Carrier equipment installation, maintenance, and repair. This allows us to more quickly and accurately identify problems and recommend solutions to our customers so that we can provide exceptional service and value every time. We incorporate energy-efficient, quiet, and environmentally friendly Carrier products into our servicing so that we can help our customers reduce their impact on the environment (and their wallets). We also employ NATE-certified technicians who have passed a stringent set of exams, so you can always rest assured that your home is in good hands. We maintain all required local licenses with insurance and liability coverage, and we’ll always correct any problems that you have with your Carrier equipment if you are dissatisfied with it. We are also subject to a Carrier-approved customer satisfaction program, where we maintain exemplary scores that are a testament to our dedication to unparalleled customer service.
If you want to experience what makes ProFlo outstanding enough to earn the Carrier FAD badge, give us a call today at (951) 694-1300. Whether you want to schedule a free estimate for your Murietta home or utilize our 24/7 emergency service, we’ll be there for you with some of the highest quality repairs in Southern California. From exceptional workmanship to outstanding customer service, we’re the whole package. That’s why we are now a Carrier Factory Authorized Dealer!