I called PROFLO originally for a quote on a evaporative cool, and the technician had to inform me that I had a broken water pipe under my house which was flooded. Brian and his team immediately went into action and saved me a LOT of grief and at very reasonable prices. I got new plumbing, new piers, and a new swamp cooler all within a brief time frame (considering all the damage done). Everyone he sent to my house to work was professional, courteous, and cleaned up after themselves. Great experience, and highly recommended.
Thanks to everyone!!
I live in Hemet and have been using ProFlo for many years now and will never trust my heating and air-conditioning needs to any other company. They are a very honest and professional company. Brian Sr. and Brian Jr. are the best and so is Isaac !!!! I refer them to every one of my friends. You'll be happy you called them to be your A/C & Heating company too !! Love them !!! ;-)
I have been in property management for over 12 years and have had my experience with multiple vendors. Since working with ProFlo for the past six months I can honestly say that my owners are in good hands. Jamie has been amazing handling all of my property management needs, from owners special requests and tenants availabilities. He keeps us updated with every account and when we have questions he is more than willing to stop what he is doing to take his time to explain it to us. I have nothing but great things to say about Jamie and the rest of the team. Not only do they do HVAC but they also do Plumbing! I will continue to recommend them to anyone I know. Keep up the good work and all of us from California Realty Group Inc appreciate all your hard work!
Bryan installed my Ecobee4 thermostat today, and I couldn't be more happier with the results. Bryan was very professional, he made sure that my system was operational, he set up all of the features, explained them to me, showed me how to use my new thermostat and answered all of my questions. I have just found my new company to service all of my air conditioning and plumbing needs.
I have been using ProFlo for nearly 10 years where they have serviced all of my rental properties including my own house where they installed a brand new system which has paid for itself due to being energy efficient . I could not be happier, and their customer service is amazing. Iwould recommend them to anyone who needs any sort of heating or air conditioning service.
Excellent customer service & speedy diagnostic repair...Brian was very knowledgeable and friendly :) I will use them in the future and recommend their service to everyone...thank you guys!!
The main contact I had was with Bryan. I had an appointment for Monday April 7 with one call I was able to move it to Fri, April 4. Accommodating very! Thank you Bryan!
The truck rolls up a round 9am. The technicians Issac and Jay were ready to work! They had all the material and equipment with them from the start! First getting out drop cloths to protect the floors and my kids room. Then removed the old furnace and a/c. Followed by setting the new equipment!(Jamie came out to ensure everything was a.ok then left) These guys get a shout out for being courteous, professional, and going above and beyond. Issac told me he pressurized the line and found a leak in the coil at the furnace site. I honestly expected to be told that it would be a service call and to schedule an appointment. Nope! Issac took the torch back into the attic and fixed it right then! He also reconfigured the duct to give more even air flow! If I was his boss I couldn't have been prouder of their employees!!!
FYI 2020 Freon will be illegal so start thinking of an upgrade and give this company a call!!!
These guys were great! My ac went out on Friday evening and in less than 12 hours they had it back up and running. The whole process from start to finish was easy. The lady who made the appointment was kind and assured me they would be on time and they were. 100% reccomend!
True professionals and top notch customer service! I had an appt and Jamie was running late due to an emergency call he had received, when I told them I couldn't continue to wait I received a call from Jamie apologizing, a text from the office staff offering to make it right by accommodating my schedule AND a call from Bryan ( the owner) again apologizing and reassuring me he would be able to be there in person the same day to install my water heater. He and Jamie arrived early and got right to work and finished quickly, even offering to replace a burnt out lightbulb in my garage. They were quick, efficient, professional and kind! I wouldn't hesitate to recommend them to anyone! Thank you Bryan and Jamie and staff, you are true professionals and your attention to customer service did not go unnoticed! I'll be calling you again for any plumbing issues I have.
Our swamp cooler was rusted out. Didn't know how badly until Steven and Josh tried to clean it--no luck. They talked to us about a new unit and there was no charge for the day they were unable to clean it. They came with the new unit. They were prompt, friendly and very efficient. When they put the new one through its paces, it almost froze us out!! Very happy with them, Bryan Todd and would highly recommend them.
Very professional, great prices, reliable, and very happy with the service we received, definitely calling them for all our air conditioning issues!
what do you say about these guys?
if there was 10 stars they would get it. customer service,knowledge, experience the best best best. if you want it done right call these guys . from start to finish done the right way.
I recently had my HVAC system completely cleaned, cost me close to $900, but was totally worth every penny. ProFlo was very professional, respectful, and timely. My system seems to be working great and I would recommend ProFlo to anyone looking to have any HVAC service.
I just want everybody to know what a great company for your air conditioner and heating needs.
I live in Rancho Mirage, Ca, I had equipment that was over 30 years. I had many bids for new equipment and I ended up choosing Pro Flo for their honesty and caring ways.
Thank you for your wonderful work.
About 3 weeks ago on one of the coldest days of the year my fiance tried to turn on the heater and nothing. After calling the company they sent out Isaac. I actually seen his pictures and reviews on their company page so I felt relieved after seeing all of the positive feedback. The reviews didn't lie. He called 20 mins before he got here which was nice so I could get the kids ready. After arriving he assured me he would take care of my family and get us back up and heating. He was very good at explaining what it was even to a mom who knows nothing about heating. He had the part in his work truck and in 30 minutes or less he had the heat running. From the girls answering the phone to the guy who came out this company was so friendly and very professional. Everyone I talked to was so understanding of our situation. I know next time I won't wait and I know who I will be calling. My family is very loyal, and Proflo is our new heating and air conditioning company and I will recommend them to anyone in need of a honest company. Thank you so much Proflo! You guys are the best!
My parents used this company to move their A/C units and could not have been happier. The team was professional and honest. They explained the process to my parents and work diligently to get it done quickly. Our family will continue to go to ProFlo for all our HVAC needs.
My 89 year old Mom's heating system went out on January 02, 2013 .I checked on yelp to find a company. Bryant was the serviceman who responded to the call. He repaired the heater and gave my Mom a $25.00 discount for a special senior price..My Mom said the heater seems to perform better now then when installed...Plus she has one year warranty on completed work..
Our air conditioner was just not getting the job done! I called ProFlo yesterday. Isaac & Julio arrived before 11 today! They were AMAZING! It was all attic work, and it must have been a million degrees up there! They were both so friendly & respectful! And, they were fast! I will definitely call for any future issues!
These guys fixed our heat pumps and our under the house vents. They are family owned, follow through with what they say they will do and do an excellent job.
As we were already aware that the 21+ year old AC is at the end of its life, it finally died. quick and peaceful. Bryan responded the same day, and we scheduled the replacement for next day. Crew showed up early ( they always do), and changed the unit in no time. clean, professional, outstanding job. And from what i have read it seems like they work with good quality brands. Thank you for being so great on all occasions i have called for help. 10 stars for Pro Flo.
I had a pretty good blockage 15 to 20 ft or so down past the kitchen sink under the slab.
They had to do some extensive work to clear my blockage to include going into the wall.
Once clear they setup a stucco repair man who was extremely professional and matched my stucco perfectly.
Thank you Pro-Flo for saving the day and exhibiting outstanding professionalism and customer service!
This company is great. They came out quickly, put in a new furnace with no problems. Fast and friendly service!
If a person could give this company all the stars in the sky, I would give them to ProFlo. Especially Isaac. My air went out last night, and the high being 117 degrees today made it unbearable. Isaac showed up at 4:00, in the hottest part of the day, after working out in this heat for hours already, with a smile on his face, and a ready to work attitude. The job ended up being a very difficult one ( wires everywhere) and he was going to have to come back the next day. He instinctively knew I could not handle one more second of this heat, and he worked out all the wires until it was done. We've had a lot of hard times lately, so for us, this meant the world.
At a time like this, many companies take advantage and overcharge, not this company. They were beyond fair. And if all of that wasn't enough, Isaac offered to call my landlord for me to get payment from him. I don't think I've met a kinder person, and I would call this company for ANY job they offer. Thank you Isaac!!! You saved our l
PS- I later found out this was the same company that fixed my Mom's heater, and charged her a very fair price when 3 other companies had tried to scam her, as she is elderly.
This will be my 2nd review for ProFlo- The parts they replaced last time on my AC are still working great, but I noticed my vents weren't putting out much air, and my home wasn't cooling. It's a very old AC unit, so I knew we had another problem. After their excellent service last time, I, of course called ProFlo again. They sent Isaac out again immediately, and we were so happy to see him. The problem was coils that needed to be cleaned. They had 20 years of dirt, and and it was a long tedious job. But once again, Isaac did the job with a great attitude and a smile on his face. And as before, had very competitive prices.
I also need to mention how quickly the office staff gets back to you, and has a technician ready to go. And they couldn't be any kinder to people who are hot, and sometimes grumpy.
I will ALWAYS call ProFlo for all of my AC, heating, or plumbing needs. Trust me when I say, you won't find better! And again, a special thank you to Isaac!!
Our AC went out so we got on yelp and found ProFlo. Our technicians name was Bobby. He was very helpful! He quickly found the problem and gave us all of our options. We were surprised at how fast and easy our whole experience was. Bobby has excellent customer service and was very professional. We will definitely be using them again and will recommend to all friends and family.
Brian and his team at Proflo are the best. I've trusted them with multiple properties for both AC and Heating issues. They've always been honest, very conscientious and completed the jobs promptly.
I called proflo and Brian immediately came out to diagnose our AC unit. Unfortunately, our air conditioning unit went out after 12 long years. Brian gave me some options and we decided to purchase our unit through proflo. Brian and his team not only did an amazing job in our installation, but did an even better job in making us feel comfortable with our new investment. We were able to work out an affordable monthly payment and couldn't be happier. They literally came out the next day to get us squared away right before 4th of July. Definitely recommend proflo for anyone looking to work with honest individuals. Proflo has been our AC/Heating guys for many years now. Thanks again for everything, Brian.
Last Month my AC went out so I called Pro Flo and they sent out there rep Isaac. He was beyond helpful, my home was still under the home warranty, but my insurance company insisted on doing the cheap fix on a 27 year old unit and just replace the compressor. Isaac informed them that the smart move would be to replace the whole unit seeing how all the other components were 27 years old. He sat on the phone with them for over 45 minutes when most people wouldn't have even bothered wasting there time explaining with an insurance company seeing how they always want the cheap fix. This was on a Friday and they had my new unit ordered and installed by Monday. Isaac kept me informed every step of the way. I highly recommend Pro Flo.