5 Questions To Ask Before Hiring HVAC Contractors
January 29, 2025
Choosing a high-quality contractor to complete HVAC maintenance for your home is essential. While it may be easy to settle for the cheapest option or even try your hand at DIY solutions, trusting a professional HVAC technician will keep your air conditioner and heating system working optimally for years, minimizing repair frequency and discomfort.
With so many reputable companies, it’s easy to get overwhelmed. While reading reviews and testimonials is important, the best way to learn about a company’s quality is to speak with them. Once you’ve narrowed your options, ask each contractor the following questions to determine which contractor provides the best, most reliable services.
1. Are You Licensed and Insured?
If a company isn’t licensed and insured, don’t work with them. This should be the first thing you ask a potential HVAC contractor. If a company is licensed, it means they comply with state and local criteria for HVAC services. This guarantees a high degree of technical knowledge and customer care, essential qualities every homeowner should prioritize.
We may be stating the obvious, but companies with insurance protect you from liability in the event of an accident that damages your HVAC system or property. During your meeting, you should ask to see evidence of licensing and insurance, and if they can’t or won’t provide it, move on to the next company on your list.
2. What Brands Do You Carry or Recommend?
There are many different brands that produce air conditioners and heating systems with different warranties, ratings, and features. The best HVAC contractors will be those who can recommend products tailored to your needs instead of sticking with a limited number of brands they prefer. Find a non-proprietary company to evaluate your space, needs, and budget to provide personalized recommendations.
You can ask your potential contractor for a list of the brands they recommend and why. Understanding the appeal of certain products will give you insights into their value to your home and whether they are worth investing in. A high-quality AC and heater maintenance company should be happy to share!
3. Do You Offer a Written, Itemized Estimate?
When working with any company, it’s best to receive written and detailed estimates before signing off. There are many reasons why this is important. A written estimate protects you from sudden pricing spikes and forces contractors to break down the individual costs that produced the final price, showing where your money is going.
Written estimates also provide clarity and support trust between customers and contractors, ensuring a satisfying relationship for both parties. Compare estimates from different HVAC contractors to ensure you’re getting the best rate possible. Keep in mind that low estimates aren’t always a good thing; they may imply subpar services or the potential for additional fees.
4. What Kind of Warranty Comes with Your Services?
Warranties are the best way to guarantee lasting satisfaction with your HVAC maintenance and repair service. A one-year labor warranty is an industry standard, covering customers in case issues arise due to faulty installation or repairs. However, additional warranties cover parts, equipment, and even new units for AC or heater replacement.
Understanding which warranties are available will give you a sense of where and for how long you’re covered after the contractor leaves. Some HVAC contractors even offer satisfaction guarantees and extended warranties, displaying confidence in their abilities. Choose the company whose warranties provide the degree of protection you prefer.
5. Do You Offer HVAC Maintenance Services?
No matter how new your unit is, it will inevitably need maintenance. Seasonal tune-ups and regular inspections keep your AC or heating system working optimally throughout the year, ensuring consistent comfort and low energy bills. Those who installed your unit will be most familiar with it and most able to complete efficient maintenance.
Some HVAC companies offer memberships that include regular maintenance and inspections. These remove the stress of calling and scheduling maintenance and prevent neglect from impairing your unit’s efficiency. If you want to get the most out of your HVAC’s lifespan, finding a company that offers regular HVAC maintenance is essential.
Connect with HVAC Maintenance Professionals Today
Whether you’re looking for a simple tune-up or an AC installation, the neighborhood technicians at ProFlo can help! As a locally owned business, we pride ourselves on providing personalized services to home and business owners. We provide detailed estimates and can recommend the latest energy-efficient models to elevate your home comfort and reduce energy bills. Our services include everything from air conditioning repair to air quality testing! Call ProFlo today at 951-694-1300 or contact us online for a free estimate.